Richard Fast
There are few needs as vital to the human spirit as being validated and understood, and there are few things as emotionally devastating as the empty void of not being heard. Listening is a strange and powerful force. No one is more valued, treasured, and appreciated than the deeply effective listener. In business, people spend more than forty percent of their time listening, but it's often done so poorly it results in botched projects, wasted time, effort and untold expense. Learning to really listen and communicate will take you to the top of any environment you're in. You will not only begin to hear what people are saying, but more importantly you'll hear what they're trying to say. In just twenty-nine days you can become a great listener and communicator. You will be eased into something that's bigger than you may realize. No other skill will enhance your life, your relationships and your career like the skills of effective listening and communicating.
